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Edit Candidate Information

How to Edit Candidate Information

  1. To edit the candidate's contact information. Navigate to the Request Management screen.

  2. Select the candidate that you want to edit. Click on their name.

  3. Select the three dots on the right side of the screen to view all options, and select Edit Contact Information.

    Screenshot 2025-08-05 at 2.33.04 PM
  4. Enter the corrected information and click save. The candidate's information will automatically update. 

If a reference request email could not be delivered to the candidate, the request shows an Undeliverable flag. To correct the email and send the same request again, use the alert in Action Required or the Update email & resend button in the notification email. For more information, see Candidate Did Not Receive Reference Request.