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Using Crosschq Interview in Microsoft Teams

The MS Teams integration allows recruiters to conduct Crosschq AI-assisted interviews without leaving Microsoft Teams. Once a Crosschq interview is scheduled, a Microsoft Teams meeting is automatically generated. During the meeting, recruiters have access to the Crosschq Assistant sidebar, which displays interview questions and the scorecard in real time.

The MS Teams connector must be enabled before using this feature. See Connector for Microsoft Teams for setup instructions.

Follow the steps below to use the MS Teams integration for interviews:

Schedule an interview

Navigate to Interview Management and click + Interview. Select In-Person Interview.

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On the Setup Candidate screen, search for an existing candidate or create a new one. Job Requisition, Notification Template, and Resume/CV are optional. Click Next.

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On the Setup Interview(s) screen, assign an Interview Guide and select the Interviewers. Set a specific Date & Time for the interview. Click Next.

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A date and time must be set for a Microsoft Teams meeting to be generated. If you select Schedule Later, no Teams meeting will be created.

Review the interview details on the Review & Submit screen and click Schedule Interview.

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Join the meeting in MS Teams

Once the interview is scheduled, navigate to My Interviews section. The interview will appear in the list with a Join Meeting button. 

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At the same time, the recruiter will receive an email notification with a link to join the Teams meeting. Click Join Meeting to open it. 

From My Interviews, you can also open the Interview Guide to edit it, or open the Scorecard to complete it.

Use the Crosschq Assistant

One the interview starts, click the Crosschq Assistant tab to open the sidebar.

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The Crosschq Assistant sidebar displays:

  • Interview questions — the questions from the interview guide, which the recruiter can follow during the conversation.
  • Interview scorecard — the recruiter can add scores and notes for each question directly from within Teams. Responses sync to Crosschq automatically in real time.

 

Complete the scorecard

Once the interview is finished, navigate back to Crosschq and open the interview record. Complete the scorecard, add any additional feedback, and click Submit Scorecard.

The interview will move to the Completed Scorecard section, and the interview report will be available from the Interview Management screen.