How to send a reminder to a references
An important part of the Crosschq process is to ensure that references quickly respond to Crosschq requests. When a reference is past due, the candidate will get an email notification prompting them to remind the reference to complete the request.
It's easy to send a reminder at any time. After a 24-hour delay, the Send Reminder button will appear in the lower-right corner of the Reference page. Click that button to send a reminder. References will get automatic reminders as well, but to ensure that your Crosschq is completed in a timely fashion we recommend sending additional reminders as well.
To check that status of your references at any time, login to Crosschq and view the Request Status indicator in the upper-right corner of the Reference page.
Cancel a request
If the candidate needs to Cancel a reference request, simply click the Cancel button in the lower-right corner of the Reference page.