How to Utilize Crosschq's Reporting Feature

The reporting screen allows users to view and interact with a range of graphs, including candidate averages, completion times, prospect opt-in rates, and more for deeper understand of Crosschq's data.

To access the reporting screen, click the Reporting tab within your Crosschq homepage.

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Below, we explain the information in each graph and how to adjust the settings/information.

Reference Averages

The reference average graph displays the average reference data for your organization within a given time period and offers a comparison to other Crosschq organizations.

Additionally, you can sort the data by date range, survey type, and team member. The graph is dynamic so it will automatically update based on your selections from the drop-down menus.

If you would like to see only your organization's information, click on the purple square (where your organization's name will be displayed) the same action can be repeated to see only the other organizations' data.

Summary Data

The summary snapshot provides users with an overview of account activity within a specific time period. By clicking the drop-down menu at the bottom of the page, users can adjust the time frame and the data will automatically update. 

Geographical Data

The Geography graph shows users where candidates, references, and prospects are based geographically. This information can be further sorted by adjusting the time frame, survey type, and team member via the drop-down menus.

Prospect-Opt-in Rates

Within the Prospect Opt-in Rate graph, users can see opt-in information within a given time period and as compared to other organizations. To sort the data further, click on the specific percentages to view one organization at a time and use the drop-down menus to further filter by time and survey type.

To solely view your organization's information, click on the purple box that says Crosschq Opt-in Percentage. (Note: this will have your organization's name instead of Crosschq.) The same action can be repeated to see only other organizations' opt-in data.

Average Completion Times

The Average Completion time graph allows users to get a sense of the average completion time for a Crosschq request as compared to other organizations. Users can filter via the drop-down menus at the bottom of the graph, or by clicking the boxes to isolate the data sets. 

Cost Savings Analysis 

The cost savings analysis graph is designed to illustrate the cost of a Crosschq request versus the cost of a traditional reference check. To customize the settings, click on the settings wheel in the far right corner.

From there, enter the information in the form below to customize the analysis to your organization. Then you will be able to further sort by time period via the drop-down menu at the bottom of the graph.

Reference Requests

The Reference Request graph displays information as it relates to all reference requests in your organization and their various statues. Here you can see the total number of requests requested,  this is further segmented by request status so you can get a better sense of your internal progress. Finally, you can further sort the data via the drop-down menus at the bottom of the screen.